{"id":2680,"date":"2026-08-20T15:10:19","date_gmt":"2026-08-20T15:10:19","guid":{"rendered":"https:\/\/locaga.com\/conciergerie-airbnb-a-agadir-le-choix-du-service-client\/"},"modified":"2026-09-13T18:41:25","modified_gmt":"2026-09-13T18:41:25","slug":"conciergerie-airbnb-a-agadir-le-choix-du-service-client","status":"publish","type":"post","link":"https:\/\/locaga.com\/en\/conciergerie-airbnb-a-agadir-le-choix-du-service-client\/","title":{"rendered":"Airbnb concierge service in Agadir: guest welcome, cleaning and customer service"},"content":{"rendered":"\n<p>For a short-term rental in Agadir, good customer service rests on three concrete elements: clear information before arrival, a home ready at the agreed time and a contact who can be reached during the stay. A concierge service coordinates these steps for the owner and their guests.<\/p><nav aria-label=\"Table of contents\"><strong>In this guide<\/strong><ul><li><a href=\"#avant\">Before arrival<\/a><\/li><li><a href=\"#proprete\">Cleanliness and linen<\/a><\/li><li><a href=\"#sejour\">During the stay<\/a><\/li><li><a href=\"#choisir\">Choosing your manager<\/a><\/li><li><a href=\"#locaga\">LOCAGA support<\/a><\/li><\/ul><\/nav>\n<h2 id=\"avant\">Before arrival: providing the right information<\/h2><p>Guests must be able to find the address, access details, scheduled time and their contact's details. An accurate listing reduces misunderstandings: beds, amenities, pool access, parking and house rules must match reality.<\/p><p>For the owner, organisation starts with an up-to-date calendar. Personal-use periods, works and turnovers between two stays must be anticipated. An arrival on the same day as a departure requires a confirmed cleaning slot.<\/p>\n<h2 id=\"proprete\">Cleanliness and linen: preparing each turnover<\/h2><p>Cleaning must cover the bedrooms, living areas, floors, kitchen and bathrooms. A final check makes it possible to spot faulty equipment, a missing consumable or a maintenance need before the next arrival.<\/p><p><strong>LOCAGA poss\u00e8de son propre service de blanchisserie et livre le linge propre dans chaque appartement.<\/strong> Cette organisation accompagne la pr\u00e9paration du logement et le changement du linge pr\u00e9vu dans la prestation.<\/p><ul><li>Studio \/ one-bedroom (T1): cleaning from 200 DH + 30 DH linen fee.<\/li><li>Two bedrooms: cleaning 250 DH + 30 DH linen fee.<\/li><li>Three bedrooms or more: on quotation.<\/li><\/ul><p>Retrouvez le d\u00e9tail et les conditions sur notre page <a href=\"https:\/\/locaga.com\/en\/menage-agadir\/\">M\u00e9nage Airbnb \u00e0 Agadir et blanchisserie<\/a>. Pr\u00e9cisez les besoins particuliers ou le grand nettoyage lors de votre demande.<\/p>\n<h2 id=\"sejour\">During the stay: handling requests methodically<\/h2><p>A question about the Wi-Fi, an access problem or an appliance that doesn't work should be easy to report. The manager's role is to understand the request, explain the next step and coordinate an intervention if necessary.<\/p><p>Before signing, the owner can ask how emergencies are handled, which expenses require their approval and how incidents are documented. These arrangements must be clearly agreed, without assuming that every repair is included in the commission.<\/p><h3>Airbnb and Booking: checking the booking conditions<\/h3><p>Cancellation, payment and support conditions depend on the listing and the booking. Guests should check the information on their platform and keep their relevant messages. The local manager remains the contact for access to the home and the practical organisation of the stay.<\/p>\n<h2 id=\"choisir\">How do you assess a concierge service in Agadir?<\/h2><p>Compare what the offer includes and how things are organised on site. A commission alone does not give the full picture of the service.<\/p><ul><li><strong>Prestations :<\/strong> annonces, r\u00e9servations, arriv\u00e9es, m\u00e9nage, linge et maintenance.<\/li><li><strong>Tarifs :<\/strong> base de calcul de la commission, frais de linge et d\u00e9penses compl\u00e9mentaires.<\/li><li><strong>Suivi :<\/strong> calendrier accessible, reporting et interlocuteur identifi\u00e9.<\/li><li><strong>Contr\u00f4le :<\/strong> checklist du logement et proc\u00e9dure de signalement des anomalies.<\/li><li><strong>Cadre :<\/strong> mandat, p\u00e9riodes d\u2019usage personnel et modalit\u00e9s de fin de prestation.<\/li><\/ul><p>A good welcome can help create a good experience, but no provider can guarantee a rating, an occupancy rate or an income for every home.<\/p>\n<h2 id=\"locaga\">LOCAGA support in Agadir<\/h2><p>LOCAGA manages short-term rentals: listing enhancement, booking coordination, guest welcome, cleaning, linen and property follow-up. The management commission starts at 20%, with the scope and fees set out in the proposal and the mandate.<\/p><p>Our team supports projects in Agadir and along the coast, including Taghazout, Tamraght and Imi Ouaddar, depending on the property's location and needs. To get started, share the area, the number of bedrooms, a few photos and the desired calendar.<\/p><p><a href=\"https:\/\/locaga.com\/en\/conciergerie-agadir\/\">Discover our concierge service in Agadir<\/a> \u00b7 <a href=\"https:\/\/locaga.com\/en\/nos-biens\/\">View LOCAGA properties<\/a><\/p>\n<h2>Frequently asked questions<\/h2><h3>Can LOCAGA be hired for cleaning only?<\/h3><p>Contact the team to arrange a one-off or regular service, depending on available slots and the home's needs.<\/p><h3>Who should I contact for management and linen?<\/h3><p>Yassir accompagne les demandes de gestion et conciergerie au <a href=\"https:\/\/wa.me\/212696551474\" rel=\"nofollow noopener\" target=\"_blank\">+212 696 551 474 sur WhatsApp<\/a>. Vous pouvez \u00e9galement \u00e9crire \u00e0 <a href=\"mailto:contact@locaga.com\">contact@locaga.com<\/a>.<\/p><p>LOCAGA \u00b7 Office CB-106, Block C, Technopole 2, Agadir Bay \u00b7 80000 Agadir.<\/p><p><a href=\"https:\/\/locaga.com\/en\/blog-conciergerie-agadir\/\">Back to LOCAGA tips<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>For a short-term rental in Agadir, good customer service rests on three concrete elements: clear information before arrival, a property ready at the agreed time and a contact person who can be reached during the stay. A concierge service coordinates these steps for the owner and their guests. In this guide Before arrival Cleanliness and linen During\u2026<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_uag_custom_page_level_css":"","_mbp_gutenberg_autopost":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[208],"tags":[211],"class_list":["post-2680","post","type-post","status-publish","format-standard","hentry","category-conciergerie","tag-concierge-airbnb"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"pgmb-post-image":false},"uagb_author_info":{"display_name":"Conciergerie Agadir LOCAGA","author_link":"https:\/\/locaga.com\/author\/locaga\/"},"uagb_comment_info":2,"uagb_excerpt":"Pour une location courte dur\u00e9e \u00e0 Agadir, un bon service client repose sur trois \u00e9l\u00e9ments concrets : des informations claires avant l\u2019arriv\u00e9e, un logement pr\u00eat \u00e0 l\u2019heure convenue et un interlocuteur joignable pendant le s\u00e9jour. Une conciergerie coordonne ces \u00e9tapes pour le propri\u00e9taire et ses voyageurs. Dans ce guide Avant l\u2019arriv\u00e9e Propret\u00e9 et linge Pendant...","_links":{"self":[{"href":"https:\/\/locaga.com\/wp-json\/wp\/v2\/posts\/2680","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/locaga.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/locaga.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/locaga.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/locaga.com\/wp-json\/wp\/v2\/comments?post=2680"}],"version-history":[{"count":2,"href":"https:\/\/locaga.com\/wp-json\/wp\/v2\/posts\/2680\/revisions"}],"predecessor-version":[{"id":2791,"href":"https:\/\/locaga.com\/wp-json\/wp\/v2\/posts\/2680\/revisions\/2791"}],"wp:attachment":[{"href":"https:\/\/locaga.com\/wp-json\/wp\/v2\/media?parent=2680"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/locaga.com\/wp-json\/wp\/v2\/categories?post=2680"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/locaga.com\/wp-json\/wp\/v2\/tags?post=2680"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}